5-10 years ago: focused on improving technology and service delivery, technology shift gives new aspects. Competition, Time to market, Intranet, Restructuring/Rightsizing, Outsourcing. This was the role of HR as a Consultant. Role did not transform the HR function into a business partner. Now HR is being called up to deliver business results. HR Business Partnering model often started off as a cost saving initiative, responding to a business directive. This was the Ddriving force of the model in the 90’s. Led to the introduction of IT Driven HR Services, self- service forms processes, leading and managing human capital.